Technical lead with a cyber security background, strong stakeholder-facing delivery experience, and hands-on product ownership.
I work at the intersection of people, process and technology. I lead developers, work closely with stakeholders and customers, and turn operational problems into reliable systems. I bring a security-minded approach to SaaS, infrastructure and business workflows.
Experience
Lead Software Engineer
2025 - PresentErply Retail Platform / Hoolduskeskus
- Lead a team of 3 developers and coordinate day-to-day delivery, priorities, reviews and problem-solving for the Need for Service / Hoolduskeskus workshop platform.
- Work closely with stakeholders, customers and support channels: collect bug reports, clarify requirements, explain solutions and help resolve operational issues.
- Coordinate with Erply backend, database and DevOps teams on API behaviour, data flows, deployments, infrastructure and operational reliability.
- Translate workshop business processes into practical platform features, covering scheduling, job management, service history, invoicing, payments and customer communication.
- Prioritise what gets built next by balancing business value, technical feasibility, customer urgency and reliability.
Software Engineer
2024 - 2025Erply Retail Platform / Hoolduskeskus
- Played a central technical role in building a workshop ERP and CRM platform from zero into a working SaaS product used in real repair-shop operations.
- Developed core workflows for customer intake, service management, invoicing, payments, communication and day-to-day workshop operations.
- Built integrations with payment and messaging providers, including Adyen and InfoBip, to support practical customer-facing business processes.
- Designed flexible platform logic to support automotive, motorbike, IT/electronics, watch repair and other service-based businesses.
- Helped bring the product to customers in Estonia, the United States and Finland, with discussions underway for additional markets.
Website Developer
2018 - 2024MINESL OÜ
- Delivered websites and e-commerce solutions using WordPress, WooCommerce, PHP, JavaScript, HTML, CSS and MySQL.
- Built an e-commerce store that pulled product data from a warehouse source and displayed live stock availability and customer-specific price levels.
- Managed small-business project lifecycles from requirements and implementation to launch, SEO, advertising support and ongoing improvements.
Experience Continued
Network Engineer
2022 - 2023Estonian Defense Forces
- Configured, administered and supported networking, server, operating system and communications environments without relying on fixed office conditions.
- Built discipline in operational reliability, documentation, teamwork and troubleshooting under pressure.
- Completed military service in the Engineer Battalion.
Education
BSc., Cyber Security Engineering
2023 - 2026School of Information Technologies, Tallinn University of Technology
Graduated Cum Laude
Thesis: Applying the NIST Cybersecurity Framework to a SaaS Automotive Platform: A Gap Analysis and Roadmap
High School
2019 - 2022Tallinn English College
Skills
Leadership & People
Team leadership, stakeholder communication, customer-facing support, requirements clarification, prioritisation, cross-team coordination, mentoring, accountability and calm handling of urgent situations.
Cyber Security & Risk
Secure programming, web application security, computer network security, malware, social engineering awareness, NIST CSF 2.0, ISO/IEC 27001, risk thinking, gap analysis and security roadmapping.
Infrastructure & Operations
Linux administration, Windows administration, networking, advanced networking, databases, logging and monitoring, Docker, Ansible, Nginx/HAProxy, troubleshooting and operational reliability.
Product & Process Analysis
Business process mapping, ERP/CRM/POS workflows, API integrations, payment and messaging flows, estimates, work orders, invoicing, customer communication and translation of operational needs into technical tasks.